Cancellation and Return
The Consumer shall inspect the Goods immediately upon receipt and shall notify the Supplier within 7 working days of delivery confirming in writing if the Goods are damaged or do not comply with any of the Contract. If the Consumer fails to do so the Consumer shall be deemed to have accepted the Goods. As the product is an oral product once used it cannot be returned, unless faulty. Orders can be cancelled anytime prior to shipping. Once shipped if returned unopened the Consumer will be responsible for both the outbound and return shipping costs plus any restocking fee deemed necessary, up to a maximum of 10% of the purchase price.
All kits come with a 7-Day Warranty that covers items that may (in rare instances) come Dead On Arrival. Consumers should be aware that our electronic cigarette atomizers and batteries, although made to the highest quality, may fail or degrade over a period of time. This is not a guarantee that the Consumer will “like” the Electronic Cigarette, simply that it will function as described within the specified timeframe.
Batteries and Chargers purchased as “singles” i.e. not as part of a kit are also covered by a specified warranty of 30 Days of item being delivered.
Warranty allows consumer to exchange the product with working replacement of exact item that was Dead On Arrival (Which is a rare occurrence).
Nothing in these Terms and Conditions shall affect the statutory rights of the Consumer. Acceptance of delivery of the Goods shall be deemed conclusive evidence of the Consumers acceptance of these Terms and Conditions. Any variation to these Terms and Conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by the Supplier. Any complaints should be addressed to the Supplier’s address at
All orders for Goods shall be deemed to be an offer by the Consumer to purchase Goods pursuant to these Terms and Conditions and are subject to acceptance by the Supplier. The Supplier may choose not to accept an order for any reason.
Age of Consent
Where Goods may only be purchased by persons of a certain age the Purchaser will be asked when placing an order to declare that they are of the appropriate legal age to purchase the Goods.
If the Supplier discovers that the Consumer is not legally entitled to order certain Goods, the Supplier shall be entitled to cancel the order immediately, without notice.
Price and Payment
The price of the Goods shall be that which is stipulated on the Website. The price is inclusive or exclusive of State Tax. The price includes delivery charges as listed separately.
The total purchase price, including State Tax and delivery charges, if any, will be displayed in the Consumer’s shopping cart prior to confirming the order.
After the order is received the Supplier shall confirm by email the details, description and price for the Goods.
Payment of the price plus State Tax and delivery charges must be made in full before dispatch of the Goods.
Goods will be delivered by whichever Carrier we deem necessary. Our carrier of choice is USPS, however at our discretion we may use services such as Federal Express or UPS Ground.
Where specific delivery dates have been agreed, and where this delivery date cannot be met, the Consumer will be notified and given the opportunity to agree a new delivery date or receive a full refund.
The Seller shall use its reasonable endeavors to meet any date agreed for delivery. In any event time of delivery shall not be of the essence and the Supplier shall not be liable for any losses, costs, damages or expenses incurred by the Consumer or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.